Cancellation Policy

Your booking is confirmed and binding once you have received a booking confirmation. By making a booking, you agree to these booking and cancellation terms. Cancellations Bookings can be cancelled free of charge up to 48 hours before the scheduled starting time. Cancellations made less than 48 hours before the start of the activity will be charged in full. No refund will be given for no-shows or if the customer misses the activity due to arriving late. Changes to your booking Please contact Sisu Outdoor as soon as possible if you need to make changes to your booking but before 48 hours. Changes are subject to availability. Weather and safety Our tours and activities take place in varying outdoor conditions. Sisu Outdoor reserves the right to change the route, schedule or programme when necessary for safety reasons. If Sisu Outdoor has to cancel an activity, for example due to unsafe weather conditions, we will offer an alternative date whenever possible or refund the cancelled service. Participants must follow the safety instructions given by the guide and inform Sisu Outdoor in advance of any limitations that may affect safe participation. Leisure services booked for a specific date or time are not subject to the standard 14-day withdrawal right for online purchases.

Contact Details

• Sivulantie 1, Kittilä, Kolari, Finland